Gas boiler breakdown / Fault Finding

Tuesday, May 24th, 2011

Finding your gas boiler has stopped working can be a frightening time for even the most technically-minded of us all – the problem could be as simple as a seized part, right up to something more dangerous, so it is wise to act as soon as you find your gas boiler has stopped working. Get a qualified Gas Safe registered Engineer to check over and do some fault finding on your boiler/ system.

Do not attempt to do any work on your gas boiler to fix the problem yourself, but, if possible, turn off the supply of gas to the boiler itself.

This short guide should teach you what to do in the event of a gas boiler breakdown, as well as the risks involved in leaving a gas boiler broken.

Contacting Insurance

If you have taken out insurance on your gas boiler, your insurance company should have a 24 hour emergency number to contact in case of a gas boiler breakdown, with qualified and reassuring customer service agents that will then guide you through what to do next, depending on their procedure.

Some insurance companies will take the whole problem out of your hands and contact an engineer to fix the gas boiler from their trusted sister companies, others will require that you contact a n engineer yourself and provide the quote to repair to the insurance company.

Contacting an independent company like Square Services

If you have not insured your gas boiler, or your insurance requests that you contact an engineer to fix your gas boiler breakdown yourself, there are several important factors to look out for. Although most engineers available to fix your gas boiler are to be relied upon, there are a few issues you must ensure you check before committing to an engineer, these are:

Qualifications – All engineers must be Gas safe registered to work on a gas boiler, always make sure to check.


Experience – Whether you get a recommendation from a friend about an engineer, or go through an established company that specialises in sending out experienced boiler engineers. If possible, do a little research on your local engineers ring around, use the internet. This could save you a lot of heartache over unreliable or just plain dodgy engineers.


Quotes – Always get a quote, and make sure you ring several trusted, qualified engineers to make sure you can get the best deal you can. Even if you are insured, some insurance companies will put a limit on the amount you can claim on your policy, or raise your premium, so it is wise not to go for the more expensive or the cheapest just because you are insured.

For more information or a quote

Contact Square Services for more information on 0208 226 5678 (phone), 0752 535 5005 (mobile) or info@squareservices.co.uk

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Boiler Problems

Saturday, April 30th, 2011

Boiler Noise, Leaking, Knocking, Grinding, Clicking, Low Pressure?

Although a well-fitted, modern and reliably-sourced boiler from a reputable company or supplier is less likely to cause issues than an older, cheaper boiler, all boilers generally suffer from a variety of similar ailments when they do develop problems.

Lack of an annual boiler service, as well as severe conditions or stress the boiler is put under will increase the likelihood of your boiler developing common boiler problems other than the usual wear and tear over time resulting in loss of hot water and/or heating.

Common Boiler Issues

There are a few common boiler problems that boilers may experience – some can be fixed by yourself at home without the need of an engineer or any special tools, while others may need parts or adjustment that can only be made by a qualified engineer.

Most issues a boiler may have are difficult to possible to diagnose with a glance, with problems such as poor heat maintenance, noise and unreliability being the only signals that there could be something wrong. A good way of checking if your boiler has any issues that are currently small is by taking a look at the water pressure on the boiler.
Loss of Pressure – Your boiler will work at its optimum level only if the water pressure is made constant. Most modern combination boilers will be pressurised with the water entering its system from the mains cold though a device called the ‘filling loop’. Any loss of pressure in a modern combination boiler therefore can be fixed by adding water through the filling loop to the system.

Water Leaks – Water leaks can be very small at first, and cause a loss of pressure in your boiler. Checking the pressure on your boilers pressure gauge is a good idea to keep abreast of any possible water leaks in the system – as small leaks often evaporate quickly and are therefore hard to find, but can develop into larger leaks. The correct pressure of your boiler should be between the 1 and 1.5 level, it should never drop below 0.5 or be found rising about 2.5. Topping up the filling loop, which should be close to the boiler itself, will re-pressurise the system again if it drops too low.

Blockages – These can be detected by a loss of heat or water through parts of the system, or by an abnormal pressure reading on the boiler itself. Fixing these should not be attempted by someone without a Gas Safe Registration or with respect to condensing boilers without the necessary experience.

Repairing Common Boiler Problems

If your boiler develops a fault that you feel you cannot repair or want to be safe and have someone take a look at it, then the first thing you should do it contact a qualified heating engineer. Once you have established the exact problem with your boiler, it may be wise to shop around reputable engineers for a quote and parts to repair it.

When choosing an engineer, as well as it being vital that they are Gas Safe Registered, be sure they have plenty of experience in repairing your type of boiler (look up the make and model number of your boiler and ask engineers if they have worked on the common boiler problem your boiler is experiencing before) as well as doing some research either among friends or on-line on the reputation of the engineers in your area.

Contact Square Services for more information on 0208 226 5678 (phone), 0752 535 5005 (mobile) or info@squareservices.co.uk

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